incrementality vs roas
Analytical Alley Team
Marketing Analytics Experts
Incrementality vs ROAS: making smarter B2C marketing budget decisions - Analytical Alley
Incrementality vs ROAS: making smarter B2C marketing budget decisions - Analytical Alley
Understanding ROAS vs incrementality
What is ROAS?
ROAS (Return on Ad Spend) measures revenue generated per euro spent on advertising. The calculation is straightforward:
ROAS = Revenue attributed to ads / Ad spend
For example, €10,000 spent generating €40,000 in attributed revenue equals a 4:1 ROAS or 400%.
However, traditional ROAS has a critical flaw: it relies on attribution models (typically last-click or platform-reported) that show correlation rather than causation. These models reveal which channel claimed credit rather than which channel actually caused incremental sales.
What is incrementality?
Incrementality answers a different question: "What would have happened if we hadn't spent on this channel?" It measures the true causal effect of your marketing activity on desired outcomes by isolating sales that wouldn't have occurred without your advertising efforts.
Incremental ROAS (iROAS) represents additional revenue generated solely due to advertising efforts divided by ad spend:
Incremental ROAS = (Revenue with ads - Revenue that would occur anyway) / Ad spend
Using our previous example, if that €10,000 spend generated €40,000 in attributed revenue, but €15,000 would have occurred organically, the incremental ROAS is only 2.5:1, not the inflated 4:1 shown by attributed ROAS.
Why the difference matters
The gap between attributed and incremental ROAS can be substantial:
This systematic overstatement of performance leads to poor budget allocation. Without measuring incrementality, organizations routinely:
How to measure incrementality
There are two primary methodological approaches to measuring incrementality:
When to prioritize incrementality over ROAS
While incrementality provides a more accurate picture of true marketing impact, implementing full-scale incrementality measurement may not always be feasible or necessary. Here are scenarios when incrementality should take precedence:
Channel saturation assessment
When channels approach diminishing returns, incremental metrics become critical. For example:
This insight enables you to reallocate budget from saturated to underfunded channels with higher marginal returns.
High cannibalisation risk
Incrementality becomes crucial when marketing activities might cannibalise organic traffic or other channels:
Cross-channel optimization
When trying to understand how channels work together, incrementality provides clarity:
Budget reallocation decisions
Major budget shifts should be guided by incremental metrics:
Practical implementation of incrementality measurement
Building a hybrid measurement approach
Most sophisticated organizations use both metrics in parallel:
This hybrid approach allows for both quick tactical optimizations and sound strategic decisions.
Technical implementation steps
Operational best practices
Case study: Balancing incrementality and ROAS
A European e-commerce retailer was heavily investing in paid social based on strong platform-reported ROAS of 5:1. However, a marketing mix modeling analysis revealed:
The team developed a budget reallocation scenario:
This reallocation improved overall marketing effectiveness by focusing on incremental impact rather than attributed performance.
Common challenges and how to overcome them
Statistical significance requirements
Incrementality testing requires minimum traffic volumes for meaningful results. Solutions include:
Organizational resistance
Finance and leadership teams accustomed to attributed ROAS may resist adopting incrementality. Strategies to build buy-in:
Implementation costs
Building robust incrementality measurement requires investment. To manage costs:
The future of incrementality measurement
As third-party cookies disappear and privacy regulations tighten, incrementality measurement becomes even more valuable. Future developments include:
Making the right choice for your business
The choice between incrementality and ROAS isn't binary. Both metrics serve important functions in a comprehensive measurement framework. However, strategic decisions about budget allocation should prioritize incrementality to avoid systematic misinvestment.
By understanding the true causal impact of your marketing spend, you can eliminate waste, optimize channel mix, and demonstrate genuine business value to stakeholders. Start by implementing basic incrementality testing in your highest-spend channels, then gradually build a more sophisticated measurement approach that balances tactical attribution with strategic incrementality.
When making the transition to incrementality-based decision making, remember that the goal isn't perfect measurement but progressively better decisions. Organizations that adopt this approach can reduce wasted ad spend by up to 40% through disciplined measurement and testing.
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